ABOUT US
Moonstone Care is based in Stratford, East London are now offering a complete range of Personal Care, all Domestic help, as well as escorting to and from appointments. We also offer a sitting service where you can be assured that your loved one will be safe and cared for in your absence as well as 24-Hour live-in care.
The aim of our service is to provide professional care support that is flexible, responsive and proactive for those in vulnerable situations and conditions. Moonstone Care employs local people to meet the needs of local residents both publicly and privately funded.
We want you to stay in the comfort of your home in the surroundings that you have been used to. We strive to provide quality care and support with dignity and compassion. This is ideal for individuals or family members requiring a unique care-plan. Our services are competitively priced and the quality service we provide is the key to our success. We will provide you with a professionally trained carer who knows exactly what is required by an organisation passionate about delivering the highest quality of care.
The company’s most valuable assets are the Workers. For this reason, all staff members are involved in the development of service policies, as required, in order for them to have a better understanding of what is expected of them in practice.
Our staff members receive support and guidance on an on-going basis and they have the opportunity to develop individual skills. All achievement is recognised and rewarded; innovations are encouraged while views on client and staff matters are always welcome.
Our methodical recruitment procedure includes a formal interview; personal and professional reference confirmation; Disclosure and Barring Service (DBS) and Protection of Vulnerable Adults (PoVA) checks. We also confirm any training already received and verify certification.
We will guide you through the process of choosing the right care, provide up to date information on legislation and grants and help with applications for funding.
Moonstone Care, we combine our professional knowledge with our personal experience of looking after relatives to ensure we provide the level of care and support we would want for our own family through our care / support workers. We understand what you and your family are going through, so we work with you to give your loved ones the best possible care.
We are registered with the Care Quality Commission (CQC).